Shipping Policy

At Arabian Palm, we aim to provide fast and reliable delivery service throughout Saudi Arabia.

Order Processing

• Orders are usually processed within 24–48 hours after confirmation.
• Customers may receive a confirmation call or message before shipment.

Delivery Time

• Standard delivery time is approximately 3–7 working days.
• Delivery time may vary depending on location and courier availability.
• Remote areas may require additional delivery time.

Shipping Information

• Customers must provide accurate delivery details and contact information.
• Arabian Palm is not responsible for delays caused by incorrect addresses or unreachable phone numbers.
• Delivery delays may occur during public holidays or due to courier service issues.

Cash on Delivery (COD)

• Arabian Palm currently operates on Cash on Delivery service only.
• Customers must pay the full amount upon receiving the order.

Failed Deliveries

• If a customer refuses a confirmed order without valid reason, Arabian Palm reserves the right to refuse future COD orders.

For shipping-related questions, contact us at:
📧 arabianpalm00@gmail.com